Casino88 Privacy Policy

1 Introduction

Casino88 (https://casino88.wine) is one of Bangladesh's most trusted online gaming platforms. We believe your privacy is a fundamental right — and this Privacy Policy is built on that belief.

This Privacy Policy details what information Casino88 collects, how it is used, who it is shared with, and the steps we take to keep your data safe. Our goal is complete transparency — no hidden terms.

This policy applies to Casino88's website, mobile app, and all related services. If you do not agree with this policy, we recommend that you discontinue use of our services.

2 Data Collection

Casino88 collects certain information to provide you with the best possible service. This information comes from two sources — directly from you, and automatically from your device.

Information you provide directly:

• Full name, date of birth, gender
• Email Address & Mobile Number
• Residential address (including district and division)
• National ID (NID) or passport number (for KYC verification)
• Mobile banking details (bKash, Nagad, Rocket number)
• Information provided when contacting support

Automatically Collected Information:

• IP Address & Device Type
• Browser type and version
• Time spent on the site and which pages you visited
• Gaming history, bets, and transaction records
• Login and logout times

3 Use of Data

Casino88 uses the information it collects strictly for specific, legitimate purposes. We never misuse your data.

Your permission is obtained before any promotional messages are sent to your email or mobile. You can opt out at any time.

4 Data Disclosure & Sharing

Casino88 does not sell your personal information to any third party. However, in limited circumstances, some data may be shared:

• Payment processor: The necessary information is shared to process transactions via bKash, Nagad, or Rocket.
• Game Providers: Minimal data may be shared with technology partners to operate games.
• Legal Obligations: Information may be disclosed upon court order or regulatory authority request.
• Fraud prevention: Relevant authorities may be notified in cases of serious fraud.

5 Cookie Policy

Casino88 uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.

Types of cookies we use:

• Essential cookies: Essential for maintaining login sessions and security.
• Performance cookies: Analyzes which sections of the site are used most frequently.
• Functional Cookies: Helps remember your language preferences and settings.
• Targeting cookies: Used to display relevant offers (optional).

You can disable cookies at any time through your browser settings. Please note that disabling certain cookies may affect some site features.

6 Data Security

Casino88 follows the highest industry standards to protect your information. Our security measures include:

• 256-bit SSL/TLS Encryption — on all data transfers
• Two-factor authentication (2FA) — an extra layer of security for your account
• Regular security audits and penetration testing
• Data stored in encrypted databases
• Real-time monitoring to detect suspicious access
• Strict data access controls for staff

7 Data Retention Period

Casino88 does not retain your data beyond what is necessary. However, certain information is kept for a defined period for legal and business reasons:

• All data is retained for as long as your account remains active.
• Transaction records are retained for up to 5 years after account closure (in accordance with financial regulations).
• KYC documents may be retained for up to 7 years as required by law.
• Support contact records are retained for 2 years.

Once the retention period expires, your data is permanently deleted or anonymized so that you can no longer be identified.

8 Your Rights

As a Casino88 user, you have important rights over your own information:

9 Protection of Minors' Data

Casino88 strictly enforces an 18+ policy. We do not collect personal information from anyone under 18, and no services are provided to minors.

Age is verified at registration. If a minor creates an account using false information, that account will be immediately closed and all collected data will be deleted.

If you are aware that a minor is using Casino88, please notify our support team immediately.

10 Third-Party Links & Services

Casino88's platform works with certain third-party game providers and payment gateways. These parties have their own privacy policies, and Casino88 is not responsible for how they process data.

Casino88 ensures that all third-party partners comply with our minimum privacy standards. Any partner found using data outside the scope of our agreement will have their partnership terminated.

11 Changes to the Privacy Policy

Casino88 may update this Privacy Policy from time to time. For significant changes, a notification will be sent to your registered email or posted on the site .

Continued use of our services after any changes takes effect constitutes your acceptance of the updated policy. We encourage you to review this page from time to time.

The date of each update will be noted at the top of the page under "Last Revised".

12 Contact

If you have any questions, complaints, or requests regarding our Privacy Policy, please contact us:

• Email: [email protected]
• Live chat: click the chat icon at the bottom right of the website
• Response time: typically within 24–48 hours

For more information, visit our FAQ Page View or Responsible Gaming Go to page.